Home collection

Complete the online request for home collection of your return and we will send a carrier to the address you provide. We make it easy for you!

Please note that this service has a cost of £1.95 for each return request. This amount will be deducted from your refund, so you won't need to make any payments directly to the courier. If you would prefer home collection, you can request it below.

Prepare your return step-by-step:

• It is not necessary to use the original packaging; you can use any box or bag.
• Make sure the items are securely fastened and protected, and that the package is properly sealed so that it does not open accidentally.
• If you need to download the return form again, you will find it in My purchases > Exchanges and returns.
• You can return items from different orders in the same package if you include the forms from each order.
• If you placed your order without registering, simply log in with the purchase e-mail from My purchases > Exchanges and returns.