How can I return an online purchase made in the store?

You have 30 days from the dispatch date of your order to make a return. To make size changes you must make a return and a new purchase. Items in the CAPSULE collection can be exchanged or returned within 14 days of the dispatch date. These items cannot be exchanged or returned if they do not have the original labels on.

Choose the type of return that best suits your needs:

Need more help?

Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents. They are available Monday to Friday, 8 a.m. to 7:30 p.m. or Saturdays from 8 a.m. to 4:30 p.m.

If you prefer, we also offer these other means of .

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