How can I exchange or return an online purchase?

You have 30 days from the dispatch date of your order, or 14 days for items from the Capsule collection, to make exchanges and returns from within the country of purchase.
During special promotions (Black Friday), the returns deadline may be extended.

At Mango, we carefully review each claim for undelivered or incomplete orders. If we detect signs of improper use or fraud, we may reject the return and temporarily suspend the account.
For more information, please consult our return conditions.

Need more help?

Contact our chatbot 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday to Friday.

If you prefer, we also offer these other means of .