You have 30 days from the dispatch date of your order, or 14 days for items from the Capsule collection, to make exchanges and returns from within the country of purchase.
During special promotions (Black Friday), the returns deadline may be extended.
For more information, please consult our return conditions.
How can I exchange or return an online purchase?
More about Returns, exchanges and refunds
How can I exchange or return an in-store purchase?
How can I find out the status of my return?
How and when will I receive my refund?
What are the return conditions?
What should I do if I have received a defective item?
What should I do if I receive the wrong item?
How can I return a purchase made via iPad in store?
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