If you made the return with home collection or through a delivery point, your parcel may take several days to reach our warehouses. You will receive an e-mail when we make the refund of the garments or, in case of an exchange, when we send the new size you requested.
What is the status of my return?
More about Returns, exchanges and refunds
How can I exchange or return an online purchase?
How can I exchange or return an in-store purchase?
How and when will I receive my refund?
What are the return conditions?
What should I do if I have received a defective item?
What should I do if I receive the wrong item?
How can I return an online purchase made in the store?
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