If you made the return with home collection or by post, your parcel may take several days to reach our warehouses. You will receive an e-mail when we make the refund of the garments or, in case of an exchange, when we send the new size you requested.
How can I find out the status of my return?
More about Returns, exchanges and refunds
Need more help?
Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday to Friday from 9 am to 6 pm.
If you prefer, we also offer these other means of .