The Gift Card is non-transferable. The holder of the Gift Card is solely responsible for the use and custody of the same. In the event of loss or theft, the Gift Card cannot be refunded or exchanged under any circumstances. In such cases, presentation of the Gift Card purchase receipt and/or payment receipt shall not give entitlement to an exchange or refund of the Gift Card. In cases where the card is damaged or has been tampered with, Mango employees reserve the express right to accept or refuse the card.
The Gift Card entitles its holder the exclusive right to purchase, according to the existing balance of the same, one or several garments and/or accessories on sale at that moment in stores of Mango lines, including Mango Outlet, located in the same country said card was purchased. Consequently, the Gift Card cannot, under any circumstance, be exchanged for cash or exchanged for gift cards or similar instruments (namely credit notes, promotional codes, among others) of other commercial establishments. Only one Gift Card may be used per order as a payment method and they cannot be accumulated to other promotional discounts. Furthermore, the Gift Card is not valid in Mango stores located in department stores or airports, or at the Mango.com and Mangooutlet.com. The Gift Card may be used solely and exclusively in the country in which it was purchased. Under no circumstances may it be used in a country other than the one in which it was purchased.
The value of the Gift Card is the one at the moment it is activated. The Gift Card may be used to purchases the holder wishes to make until the balance of the same runs out. The balance of the Gift Card will diminish as it is used to purchase garments and/or accessories at mango.com and/or the aforementioned Mango stores. In all cases, the existing balance of the Gift Card will appear on the purchase receipt and can be consulted at any of the aforementioned stores.
Gift Cards that have not been used and are in the same condition as when they were purchased (CVV intact) may be returned by presenting the original purchase receipt and respecting the legally-established deadline:
• Gift Cards acquired in Mango stores may be returned within a deadline of 30days from the date of purchase.
• Gift Cards acquired at mango.com may be returned within a deadline of 30 days from the date of dispatch by Mango to the recipient of the same.
The refund will be made via the same payment method used in the purchase. The resolution of any conflict, dispute or discrepancy that may arise in relation to the Gift Card shall be resolved in accordance with the provisions established in the law.
CONDITIONS APPLICABLE TO GIFT CARDS PURCHASED BEFORE 12/12/2018
The duration and validity of the Gift Card is indicated on the same. On expiry of said period, the Gift Card will become invalid and consequently may not be used at any Mango store. Furthermore, on expiry of said period, the existing balance of the Gift Card cannot be exchanged by any means or claimed by the holder of the Card under any circumstances. Gift Cards cannot be recharged. Under no circumstances can the existing balance of the Card be refunded to the holder, either in cash or by any other payment method. Once the balance has been used up, the Gift Card should be returned to the Mango store.
Items purchased with a Gift Card can only be exchanged for other items. Any conflict, dispute or discrepancy that may arise in relation to the Gift Card shall be resolved in accordance with provisions established in the law.