Can I request a price adjustment?

It is possible to request a one-time price adjustment of the difference between the price paid and the current selling price within 14 days from the date of purchase. If your purchase is eligible for a price adjustment, we will process your refund in the form of the original payment.

This policy is only valid for the first mark down. Please note that promotional sale prices are not permanent price changes and are excluded from this guarantee.

Need more help?

Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, from 9 am to 8 pm Monday to Sunday (EST time).

If you prefer, we also offer these other means of .

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