We can change the address of an order while it is being prepared in our warehouses. Once the order is ready for dispatch or in the hands of the carrier, we can no longer change the address.
Check the status in My purchases and, if you are on time, contact our Customer Service team.
The shipping address can only be changed for home delivery orders. It is not possible to change the shipping method after the order has been placed.
We continue working to make this process more convenient for you!