Take the parcel with the items you wish to exchange or return to your nearest Post office. It's very simple!
Simply prepare your parcel with the items you wish to exchange or return and the return form you received with your order.
- If you are requesting a return, please indicate the reason for the return. This information is important because it will help us to improve our garments - your opinion matters to us!
Finally, don't forget to attach the return label you received with your order to the outside of the box. If you can't find or haven't received the return form, please download it by going to your order details in My Purchases.
If you can't find the return label, please send your parcel to the following address:
MANGO Garments and Accessory (China) Company Limited
MANGO.COM Return and Replacement Department
229 Dongsheng Road, Heqing Town, Pudong New Area, Shanghai
Unit 1, E3 Warehouse, Heqing Logistics Park
201201
Tel.: 4006701810
Send your parcel by registered mail with acknowledgement of receipt. Note that, in this case, we will not bear the costs of the return.