Any items returned must be in the same condition in which you received them.
- Some items cannot be exchanged or returned for reasons of hygiene: masks, gels, toiletries, lingerie, underwear and earrings.
- Items that you have personalised or altered cannot be exchanged or returned because they are made exclusively for you and cannot be offered for sale again.
- Fragrances, candles and other cosmetics must be returned in the original sealed packaging.
- Gift cards are also non-exchangeable and non-returnable.
- Once we receive your package, we will check the condition of the goods and change the size or refund the return amount. Please note that mango will not accept the return without payment or counter remittance under any circumstances, and your freight and return fees will not be refunded.