New | Free return at PostNord (no label needed)

Now, you no longer need a return label.

Complete the online return request and you will receive an email with a code that you must present at the delivery point. Then, simply take the package with the items to your nearest PostNord delivery point. It's very simple!

If you received a return label with your order, you can still use it to make your return.

This service is only available for one return per purchase.<br/>

Next, prepare your package:

• Use the original package or any other as long as it protects the items.
• Include in the package the return form you received and indicate the reason for return or the new size next to each item. You can download a new one from My purchases > Exchanges and returns.

Remember that you have 10 working days, from the request for the return, to go to an PostNord delivery point.