Any items returned must be in the same condition in which you received them.
- For reasons of hygiene, sealed items such as lingerie, underwear and swimwear items cannot be returned unless the protective seal or device is still intact.
- Items that you have personalised or altered cannot be exchanged or returned because they are made exclusively for you and cannot be offered for sale again.
- Fragrances, candles and other cosmetics must be returned in the original sealed packaging.
- Gift cards are also non-exchangeable and non-returnable.