What are the return conditions?

Any items returned must be in the same condition in which you received them.
Some items cannot be exchanged or returned for reasons of hygiene: masks, gels, toiletries, lingerie, underwear and earrings.
Items that you have personalised or altered cannot be exchanged or returned because they are made exclusively for you and cannot be offered for sale again.
Fragrances, candles and other cosmetics must be returned in the original sealed packaging.
When we receive your package, we will inspect the condition of the items before proceeding to refund your payment. Bear in mind that in the case of postal (door-to-door delivery) returns, you should pay the return postage (delivery fee) in advance, if the return is sent by COD (Cash On Delivery), it will be returned to you. In this case, Mango doesn't pay any return charges.
Garment exchanges are not accepted for online sales. For defective items, contact customer service center.
Items after washing cannot be returned.

More about Returns and refunds