Take the parcel with the items you wish to exchange or return to your nearest PPL parcel shop. It's very simple!
Free return to PPL parcel shops
Simply prepare your parcel with the items you wish to exchange or return and the return form you received with your order.
- If you are requesting a size exchange, please indicate on the form next to each item the new size you require.
- If you are requesting a return, please indicate the reason for the return. This information is important because it will help us to improve our garments - your opinion matters to us!
Finally, don't forget to attach the return label you received with your order to the outside of the box. If you can't find it, visit this website to download it. You will be asked for the the following information:
User: the e-mail you used to make the purchase (e.g. name@gmail.com)
Password: your order number, which you will find on the delivery note (8 characters, e.g. CXX11100)