What are the types of delivery and delivery times for an order?

Delivery times and shipping costs vary depending on the type of delivery you choose for your purchase.

Note that during sale periods and promotions the delivery time may be longer than normal:

Type of delivery

Cost

Estimated delivery time

Store

Free

7 to 14 working days

Home delivery

¥ 10 (Free from ¥ 199)

2 to 7 working days

  • If you choose store delivery, you will have15 days from the arrival of your order at the store to collect it. Simply present your order number and bring an identification document with you.

Remember that the delivery time depends on the delivery region:

Type of delivery

Estimated delivery time

Anhui Province, Jiangsu Province, Shanghai, Zhejiang Province

1 to 3 working days

Beijing, Chongqing, Fujian Province, Gansu province, Guangdong Province, Guangxi Zhuang Autonomous Region, Guizhou Province, Hainan, Hebei Province, Heilongjiang Province, Henan Province, Hubei Province, Hunan Province, Inner Mongolia, Jiangxi Province, Jilin Province, Liaoning Province, Ningxia Hui Autonomous Region, Qinghai Province, Shaanxi Province, Shandong Province, Shanxi Province, Sichuan Province, Tianjin City, Xinjiang Uygur Autonomous Region, Yunnan Province

3 to 5 working days

We will notify you by e-mail when the parcel leaves our warehouses and another one so you can collect your order at the place you have chosen.

Please note that we do not accept deliveries to Tibet, Qinghai, Hong Kong, Macau, Taiwan, PO boxes and military bases.

Delivery methods may vary. You'll see the available options at the cash desk.

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