You have 30 days from the dispatch date of your order to make exchanges and returns. Just follow the steps below:
How can I exchange or return an online purchase?
More about Returns, exchanges and refunds
Need more help?
Contact our chatbot 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday, 6 p.m. to 2 a.m., Tuesday to Friday, 6 a.m. to 10 a.m. and 6 p.m. to 2 a.m. (AEDT)
If you prefer, we also offer these other means of .