The Gift Card is a bearer document. The holder of the Gift Card shall be solely responsible for its use and safekeeping. In the event of loss or theft, the Gift Card shall not be refunded or exchanged under any circumstances. In such cases, the presentation of the purchase receipt and/or proof of payment for the Gift Card shall not entitle the holder to exchange or refund the Gift Card. In the event of damage or manipulation of the Gift Card, the staff at Mango stores expressly reserve the right to accept it.
The Gift Card exclusively grants its holder the possibility of purchasing, depending on the balance existing on the same, one or more items of clothing and/or accessories that are currently on sale on mango.com and in the stores of the Mango lines, including Mango Outlet, located in the country of purchase of said card. Therefore, the Gift Card may not, under any circumstances, be exchanged for money or exchanged for gift cards or similar instruments (see vouchers, promotional codes, among others) from other commercial establishments. Only one Gift Card may be used per order as a form of payment and may not be combined with other promotional discounts. Furthermore, the Gift Card will not be valid in Mango stores located in department stores or airports, or on Mangooutlet.com. The Gift Card may only be used in the country in which the Gift Card was purchased. Under no circumstances may it be used in a country other than the one in which it was purchased.
The value of the Gift Card is that at the time of its activation. The Gift Card may be used to make any purchases the holder wishes until the balance on the card is exhausted. The balance on the Gift Card will decrease as it is used to purchase clothing and/or accessories on mango.com and/or in the stores mentioned above. In any case, the balance on the Gift Card will appear on the purchase receipt and can be consulted on mango.com or in any of the aforementioned stores
The return of the Gift Card that has not been used and is in the same condition as at the time of purchase (intact CVV) will be accepted, presenting the original proof of purchase and respecting the legally established period:
• The Gift Card purchased in a Mango store may be returned within a period of 30 days from the date of purchase.
• The Gift Card purchased at mango.com may be returned within a period of 30 days from the date of shipment by Mango to the recipient of the same.
The refund will be made in the same payment method used in the purchase. The resolution of any conflict, dispute or divergence that may arise in relation to the Gift Card will be resolved in accordance with the provisions of the law.
CONDITIONS APPLICABLE TO GIFT CARDS PURCHASED BEFORE 12/12/2018
The Gift Card is a bearer document. The holder of the Gift Card will be solely responsible for its use and safekeeping. In the event of loss or theft, the Gift Card will not be refunded or exchanged under any circumstances. In such cases, the presentation of the purchase receipt and/or proof of payment for the Gift Card will not entitle the holder to exchange or refund the Gift Card. In cases of damage or manipulation of the Gift Card, the staff of the stores expressly reserve the right to accept it.
The Gift Card exclusively grants its holder the possibility of acquiring, depending on the balance existing on it, one or more items of clothing and/or accessories that are on sale at that time in the MANGO line stores, including MANGO Outlet, located in the country of purchase of said card. Therefore, the Gift Card may not, under any circumstances, be exchanged for money or exchanged for gift cards or similar instruments (see gift vouchers, vouchers, promotional codes, among others) from other commercial establishments. In addition, the Gift Card will not be valid in Mango stores located in department stores or airports, or in the online stores Mango.com and Mangooutlet.com. The Gift Card may only be used in the country in which the Gift Card was purchased. Under no circumstances may it be used in a country other than the one in which it was purchased.
The value of the Gift Card is that at the time of its activation. The Gift Card may be used to make any purchases the holder wishes until the balance of the card is exhausted. The balance of the Gift Card will decrease as it is used to purchase clothing and/or accessories in the Mango stores mentioned above. In any case, the balance on the Gift Card will appear on the purchase receipt and can be consulted in any of the stores mentioned above.
The validity and expiration of the Gift Card will be detailed on the card itself. After this period, the Gift Card will have no value and therefore cannot be used in any Mango store. Likewise, after this period, the balance on the Gift Card will not be refundable by any means and cannot be claimed by the holder of the Card under any circumstances. The Gift Card is not reloadable. Under no circumstances will the balance on the Card be returned to the holder of the Card, whether in cash or by any other means of payment. Once the balance has been exhausted, the Gift Card must be returned to the Mango store.
Items purchased using a gift card can only be exchanged for other items. The resolution of any conflict, dispute or divergence that may arise in relation to the Gift Card will be resolved in accordance with the provisions of the law.