Exchanges and returns
Purchases made from the 11/11/2026 can be changed or returned up to the 01/12/2027 (except Capsule).
Help us reduce the impact of transport by taking your order to your nearest store.
Simply present the return form you received with your order at the checkout or the barcode you'll find in My Purchases on your mobile phone.
Request the collection of your parcel online and we will send a carrier within 24 to 48 hours to the address of your choice.
This service is only available for one return per purchase.
Find more information about returns on the Help page.