Check the details of your in-store and online purchases, and know their status at any moment in My purchases. If you already have an account, log in with your e-mail address and password. If you purchased as a guest, enter your e-mail address and the order number you wish to consult. In this case, be sure to log in from My purchases > I am not registered.
Where is my order?
Has the deadline passed and you still do not have your order?
We are sorry that it did not arrive on time. Send us a message and request more information. We're here to help!