If you made the return with home collection or by post, your parcel may take several days to reach our warehouses. You will receive an e-mail when we make the refund of the garments or, in case of an exchange, when we send the new size you requested.
What is the status of my return?
More about Returns, exchanges and refunds
- How can I exchange or return an online purchase of Mango items?
- How can I exchange or return an in-store purchase?
- How and when will I receive my refund?
- What are the return conditions?
- How can I return items that contain flammable substances (perfume, body mist, etc.)?
- What can I do if I receive an incorrect or defective item?