You have 30 days from the time your order is shipped to make exchanges and returns within the country of purchase.
- The deadline may be extended during special promotions (Black Friday).
- Items must be returned with labels and in their original condition.
- Some items have special return conditions.
- If there are indications of misuse or fraud, we may refuse the refund and temporarily suspend the account.
Consult the available options below and follow the instructions.