Availability of the service
Please make sure that you are over 18 before placing an order on the Site/Application. By placing an order, you confirm to us that you are over 18 years of age.
The products offered are distributed in the following member states of the European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus (southern area), Czech Republic, Denmark, Estonia, Finland, France (metropolitan area), Germany, Greece, Hungary, Ireland, Italy (except San Marino, Livigno, Campione, Vatican City and Italian waters of Lake Lugano), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (including the Canary Islands, Ceuta and Melilla), Sweden and the United Kingdom.Our products are also distributed in the following countries:Albania, Andorra, Aruba, Australia, Bahrain, Bosnia-Herzegovina, Canada, Channel Islands, China, Colombia, Costa Rica, Curaçao, Egypt, French Guyana, Guadeloupe, Guatemala, Hong Kong, India, Indonesia, Iceland, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Philippines, Russia, Salvador, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Switzerland, Turkey, United Arab Emirates, United States, Uzbekistan.
Individuals resident outside these countries may only benefit from the online purchasing service of thisSite/Application if the delivery address of the order is located in one of the above countries or territories.
Product Information
The items offered on the Website/Application are a selection of products from the women's, men's and kids home collection, which meet all the quality and guarantee requirements of the products offered for sale, where applicable, in Mango's physical stores.
Each Product features the following details:
Name of the articlePhoto of the articleDescription of the articleAvailable sizes and colours*CompositionWash and care instructionsPrice (in the corresponding currency)
*Mango has made every effort to display the colours of the items as realistically as possible. However, the colour of the garments that appear on the screen may be subject to changes depending on the quality of your computer monitor. Therefore, Mango cannot guarantee that the colours that appear on your monitor are a true representation of the actual colours.
Special offers, promotions or discounts will be valid until the indicated date or while stocks last. Separate terms and conditions for each offer, promotion or discount may apply.
Similarly, Mango makes every effort to ensure that the information contained on itsSite/Application is complete, accurate and correct. In the event of any error, Mango will proceed to correct itas soon as possible.
Purchase procedure
Purchases may be paid for using a credit or debit card (Visa, Visa Electron, MasterCard, Solo, Maestro and American Express), or via PayPal. Payment method other than the ones specified in the present conditions of sale will not be accepted. For payments by credit or debit card, the charge will be made online, in other words, in real time, through the payment gateway of the corresponding financial entity, once it has been confirmed that the data sent by the user is correct.
After placing an order, you will receive an acknowledgment from us that we are preparingyour order and giving you an order reference number. If you do not receive this e-mail, this could be due to a temporary communications problem in the network or an error in the e-mail address entered. In both cases, Mango advises the user to contact Customer Services.
Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy the Product(s) ordered. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the "Confirm payment" button, you enter into an obligation to pay for the Product(s). Where we accept your order, we will confirm such acceptance by sending you a confirmation that your order has been dispatched or, if you opt (where available) to collect, when it will be ready for collection (Confirmation). The contract between you and us in relation to the Product(s) ordered (Contract) will only be formed when we send you the Confirmation.
The Contract will relate only to the Product(s) which have been confirmed in the Confirmation. We will not be obliged to supply any other Product(s) which may have been part of your order until such Product(s) have been confirmed in a separate Confirmation.
Availability of products
All orders are subject to the products being available. If, at the time the order is issued, our warehouse detects that there are no stocks of any of the products included within it, Mango will make every effort to locate the item. If this is not possible, the user will be notified immediately. In addition, the amount charged for the unsent item will be refunded to the customer, using the same payment method used to purchase the item.
Right not to accept an order
Mango may refuse to acceptany order or cancel any confirmed order on the following grounds:
- In the event of a technical and/or typing error in the prices or other details of products contained on the Site/Application when the order was placed.
- Due to a lack of availability, as described insection 2.4.
- When the security systems indicate that the order may be fraudulent.
- When there are reasons to indicate that the user is a minor.
- If Mango was unable to deliver the order to the address provided.
Mango will fully reimburse any sums that have been paid where any of the grounds listed above arises..