How can I return an online purchase made in the store?

You have 30 days from the dispatch date of your order to make a return. In this case, to make size changes you must make a return and a new purchase. Items in the CAPSULE collection can be exchanged or returned within 14 days of the delivery date.

Choose the type of return that best suits your needs:

Need more help?

Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday to Friday from 9 am to 6 pm.

If you prefer, we also offer these other means of .

Cookies enhance your shopping experience

We use our own and third-party cookies for analytical purposes and to show you personalised advertising and content based on a profile prepared from your browsing habits. You can accept all the cookies or manage your preferences in the settings panel. For more information, please consult the Cookies Policy.