If you have purchased an item via the iPad in one of our stores and changed your mind, you have 60 days after receiving your order to return the item.
In this case, exchanges will not be accepted.
We have two options:
FREE STORE RETURN
Items belonging to the women's collection may be returned to stores* in Norway that sell these collections. Items from other collections may only be returned by post.
In order to process your refund, you will need to present the purchase receipt.
*Refunds and/or exchanges cannot be made in MATCH department stores.
POSTAL RETURN
If you prefer, you can also return the item by post to the following address:
MANGO RETURNS
c/o FREJA Transport & Logistics AS Norge
Fjellbovegen 13
2016 Frogner
NORWAY
To do so, go to the post office and send your parcel by registered mail with acknowledgement of receipt. Include the purchase receipt or a photocopy of the same in your parcel.
We will require your bank details in order to make the refund. To provide them, go to Update bank details in the My account section. If you still have not registered, you can provide your details in the Orders section. In this case, you will have to enter your e-mail address and order number.