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Exchanges and returns

Latest version: 24/03/2021

Purchases in MANGO stores


    MANGO will accept refunds of unworn and unwashed garments within 3 days of the purchase date, exchanges within 7 days, on presentation of the original till receipt, at the same store where the purchase was made.

    Price tags must be attached to the article.

    Face masks and hand sanitizers cannot be exchanged or returned for health and safety reasons.

    For reasons of hygiene, exchanges and returns of lingerie, underwear, swimwear and earrings will not be accepted.

    Gift receipt only allows exchanges.

    To pay by credit or debit card you will need proof of identity.

    Exchanges and refunds will be made via the same payment method used for the purchase. If the purchase was paid by debit or credit card the till receipt as well as the PDQ receipt must be presented.

    This guarantee is offered in addition to your statutory rights.