You have 14 calendar days from when you receive your order to cancel your purchase. We will refund the purchase amount and original delivery costs (standard delivery only). Costs arising from the return will not be refunded.
To do so, you should notify us by letter or complete the withdrawal form and send it by e-mail to contact@mango.com, or by post. You can download the form and consult the full details in our Terms and Conditions.
How can I exchange or return an online purchase?
How can I exchange or return an in-store purchase?
How can I find out the status of my return?
How and when will I receive my refund?
What are the return conditions?
How can I return a purchase made via iPad in store?
How can I return items that contain flammable substances (perfume, body mist, etc.)?
Contact our chatbot 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday to Friday, 9 a.m. to 8:30 p.m. (Spanish local time).