What are the types of delivery and delivery times for an order?

Delivery times and shipping costs vary depending on the type of delivery you choose for your purchase.

Note that during sale periods and promotions the delivery time may be longer than normal:

Type of delivery

Cost

Estimated delivery time

International Shipping

Rp 45.900 (Free for orders over Rp 799.000)

Estimated dispatch in 20 working days

Standard Shipping

Rp 45.900 (Free for orders over Rp 799.000)

Delivery within 2 to 6 working days

Remember that we will notify you by e-mail when the parcel leaves our warehouses.

Please note that we do not accept deliveries to military bases or post office boxes.

Multiple shipments

When you shop online, some of your items may be shipped from our local warehouse in the Indonesia, or from our international warehouse in Barcelona. This means that it is possible that your order may have multiple deliveries with varying delivery dates.

You could see the items included in each delivery and its estimated delivery date in the checkout page or query it in My purchases.

Delivery methods may vary. You'll see the available options at the cash desk.

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