We believe that sticking together is key. For this reason, we are working hard to offer you the best possible service at this moment. Here are some of the measures we are putting into practice:
STORE RETURNS
*This service is temporarily unavailable, given that our stores are closed. You can make your return via any of the available methods within 60 days of purchase.
For in-store purchases made before the store closure, you have 30 days from the store reopening to make your return. Returns for purchases made after the store reopening have been extended to 60 days.
ONLINE RETURNS
Returns for online purchases have been extended to 60 days from the delivery date.
COLLECTION
*Store deliveries are temporarily unavailable as our stores remain closed.
If you have an order awaiting collection in a physical store or at a collection point, it will continue to await your collection there.
SAFE DELIVERY
What is more, the courier companies are adapting their procedures in order to guarantee the safety of our employees and our community. We thank you for your patience, as there may be some delays to deliveries.
We remind you that you can still find us at Mango.com and on all our online channels. Our customer services are still there for you, to answer any questions you may have, although due to the current situation, we are operating with longer waiting times.