Refunds are made using the same payment method used to purchase. Please, note that:
With the home collection service, your parcel may take up to 2 working days to arrive at our warehouse. Once there, after checking the items, we will process the refund within 48 hours (working days).
We will notify you by e-mail as soon as the refund has been issued. You will then receive the amount in your account within 3 to 12 working days, depending on your bank.