You will receive the refund within 3 to 12 working days via the same payment method used to purchase the item from the moment we accept the return in our warehouse. We will send you an e-mail to confirm the return.
How and when will I receive my refund?
- Credit card refund: the amount may take a couple of days to appear in the account. Remember that the credit will be made via the same payment method used to purchase the item and depending on your bank, this may take between 3 and 12 working days from the time we receive your return at our warehouse.
Cash on delivery refund: the purchase amount will be refunded in the form of a credit to your Mango account. This credit can only be used to make purchases at Mango.com. The amount of online credit you have will be displayed on the online checkout page. In the case of in-store payment, you will also be informed of the amount of credit you have. This amount can be accumulated or deducted from your future purchases.