During sale periods and promotions the delivery time may be longer than normal.
When your order leaves our warehouses, we will send you an e-mail. If you have chosen collection from one of our stores, we will send you another e-mail to inform you that your order has arrived at the chosen store. You have a deadline of 15 days to collect your purchase. In this case, there is no need to queue. Ask our store staff directly and collect your order by presenting your ID document.
The delivery time for orders placed Monday to Friday before 12pm (CET) is 2 working days for Express deliveries and 1 working day for Urgent deliveries. If the orders are placed after 12pm (CET), at weekends or on public holidays, delivery will be delayed by one day.
Orders cannot be delivered to military bases or PO boxes.