If you have purchased an item via the iPad in one of our stores and changed your mind, you have 30 days from the purchase date to return the item.
In this case, exchanges will not be accepted.
We have two options:
FREE STORE RETURN
Visit one of our stores* in the United States that sells the collection you wish to exchange or return.
In order to process your refund, you will need to present the purchase receipt.
*Free returns to store do not apply to stores located in airports, department stores or Puerto Rico.
RETURN BY MAIL
If you prefer, you can also return the item by mail to the following address:
150 Raritan Center Parkway
Edison, NJ 08837
Include the purchase receipt or a photocopy of the same in your parcel.
We recommend you to track and insure your package, at your expense, as we are not responsible for any items that fail to reach us. Remember that we do not accept C.O.D. deliveries.
We will require your bank details in order to make the refund. To provide them, go to Update bank details in the My account section. If you still have not registered, you can provide your details in the Orders section. In this case, you will have to enter your e-mail address and order number.