If you have purchased an item via the iPad in one of our stores and changed your mind, you have 30 days from the purchase date to return the item.
In this case, exchanges will not be accepted.
We have two options:
FREE STORE RETURN
You can return your item at the same store where you purchased it.
In order to process your refund, you will need to present the purchase receipt.
If you prefer, you can also return the item by post to the following address:
Tuen Mun Town Plaza, Ph 1,
Shop UG076, UG/F
1 Tuen Shing St
New Territories, Hong Kong
To do so, go to the post office and send your parcel by registered mail with acknowledgement of receipt. Include the purchase receipt or a photocopy of the same in your parcel.
We will require your bank details in order to make the refund. To provide them, go to Update bank details in the My account section. If you still have not registered, you can provide your details in the Orders section. In this case, you will have to enter your e-mail address and order number.