Customers in the European Union have 14 calendar days, from the reception of their order, to exercise their right to cancel their Mango purchase.
If you wish to exercise your right to withdrawal, you should notify us by letter or using this withdrawal form which you should send via e-mail, post or fax.
Dpto. de Atención al Cliente
Calle Mercaders 9-11
Pol. Ind. Riera de Caldes
C.P. 08184 Palau-Solità i Plegamans
Tel.: 0800 026 0028 (toll free)
Fax: (+34) 93 860 22 07
We remind you that you should not provide your card details via e-mail, fax or social networks. For more information, click here.
After notifying your intention to exercise your right of withdrawal from the order, you will have an additional 14 days to return it.
You can return your item to one of our stores, via the home collection service or by handing it in to any Post Office.
If you have received underwear garments fitted with a safety seal, please bear in mind that you will not be able to exercise your right of withdrawal once the safety seal has been removed.
In this case, the maximum deadline for the refund will be 14 calendar days from the withdrawal.
Delivery expenses will be refunded only in the case of standard shipping.